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eID Electronic Signatures

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eID is a specialist digital-signing option for holders of supported electronic identity credentials issued in Estonia, Latvia, or Lithuania. This includes Estonian e-Residency digital ID holders. Signers may live or be travelling abroad: the supported credential, rather than their current location or citizenship alone, determines whether they can use this method.

For recipients who do not have a supported Baltic electronic identity, use Folderit eSign or a connected DocuSign workflow instead. These are the usual starting points for an international signing process.

Requirements and account settings

  • A Folderit Medium or Tailor subscription.
  • A supported Estonian, Latvian, or Lithuanian electronic identity with valid signing credentials; an Estonian e-Residency digital ID is also eligible.
  • Any required ID-card reader, software, PIN codes, or supported mobile identity application. The signing window shows the available identity methods.
  • Access to the email address used for the signing invitation.

eID is enabled by default for accounts whose owner’s country is Estonia, Latvia, or Lithuania. It is disabled by default for other countries, but an administrator can enable it. This account setting does not change which electronic identities a signer can use.

  1. Open Admin tools → Workflows.
  2. Choose Methods on the toolbar.
  3. Under Base methods, enable eID and click Save.

ASiC-E signature containers

eID signing keeps the documents and their digital signatures together in an ASiC-E container, usually a file with the .asice extension. A container can hold several documents, so you can prepare a complete package before asking anyone to sign.

Prepare a container before sending requests

  1. Open the folder where the container should be stored.
  2. Open the arrow beside Upload and select the option for a new signature container.
  3. Enter a name and create the empty container.
  4. Open it and add the required files from Folderit.
  5. Check the contents before starting an eID workflow.

You can also prepare an unsigned ASiC from an existing file without choosing recipients. Use the container-preparation option in the eID flow, add any other documents, then start signing when the package is ready. Preparing the container and sending signing requests are separate actions.

Start eID signing from a file

  1. Open the file and choose its eID signing action from Workflow. If it is unavailable, ask an administrator to check the eID method setting.
  2. If the dialog offers a new/separate ASiC file option, select it when you want a separate container alongside the source file. When working on an existing ASiC, that option is not shown.
  3. Check the documents in the container, add the signing recipients, and choose the workflow order.
  4. Add any instructions and review visibility and move-after-success settings. New regular and folder workflows default to Serial; choose the order required by your process.
  5. Start the workflow when the package and recipients are ready.

Choose the signing order

  • Parallel — recipients are invited at the same time.
  • Serial — recipients are invited one after another.
  • Custom — arrange recipients into stages.

For reusable recipients and stages, see Workflow Templates. For a larger automated process, see Workflow Designer.

What the signer receives

Recipients receive an email invitation with a link to the signing task. Registered users can also open assigned tasks from their Personal Dashboard. External recipients do not need a Folderit user account, but they still need a supported Baltic electronic identity.

  1. Open the invitation and review the container and its documents.
  2. Choose an available electronic identity method.
  3. Follow the identity service’s instructions, including any required reader, application, and PIN confirmation.
  4. Complete the signature and check the result.

Status, versions, and signed contents

Open the container’s detail view to inspect its workflow status, recipients, comments, timestamps, and file history. ASiC containers use the common file pages and support file versions.

Signed contents are protected. Complete the package before signing; when the documents need to change, prepare an unsigned package/version and start the required signing process again. Check which version each signing task and signature belongs to.

  • Yellow pencil indicator — signing is in progress.
  • Red pencil indicator — the request was rejected or did not complete successfully.
  • Green pencil indicator — signing completed successfully.

For recorded activity, see the Audit Log. For temporary workflow cover, see Assigning Workflow Substitutes. A substitute must use their own supported signing identity.

For official information about Estonian digital IDs, including e-Residency cards, see ID.ee’s digital document guide.