How Can We Help?

Search for answers or browse our knowledge base.

Subscription Management

This is how you can check which subscription plan you are currently on and/or purchase a new one:

  1. Click on your company name in the header
  2. Choose ‘My Profile’ from the dropdown list that opens
  3. Click on ‘Plans’ on the left side menu

If you have logged in with your account credentials, you can also use this link to directly access ‘Plans’:
https://my.folderit.com/user/edit-plan/

The first segment on grey background states your current subscription plan and when it’s due. Below that, you can choose a new plan to either upgrade or downgrade as you please. Your unused prepaid amount will be deducted from your next purchase.