Reset lost password

March 23, 2023
Folderit

If you have lost your password you can order a password reset link to your user’s email address from https://my.folderit.com/site/request-password-reset/


Notifications

August 1, 2020
Kent, folderit.com

Every user in your team can independently choose personalized notifications’ settings for which events in the system they need to be notified. Notifications are sent via email. To access notifications’ settings: 1. Click on your company name on the black header2. Choose ‘My Profile’ 3. And then ‘Notifications’ from the left side menu. You have […]


Where to Find Subscription Invoices

November 16, 2019
Folderit

Every time you purchase a plan, even if it’s automatic renewal of your subscription, our payment provider Paddle is sending you an invoice on your email as a proof of purchase. It will be sent to the email that made the order (the main organizer account). You can also see your past invoices under your […]


Subscription Management

November 16, 2019
Folderit

This is how you can check which subscription plan you are currently on and/or purchase a new one: Click on your company name in the header Choose ‘My Profile’ from the dropdown list that opens Click on ‘Plans’ on the left side menu If you have logged in with your account credentials, you can also […]


Name, Password, Language, 2FA & Time Zone

November 16, 2019
Folderit

To change your user profile settings, click on your company name in the header of the system and choose ‘My Profile’ from the dropdown menu. Under ‘My Profile’ you can: To save any of the changes you have made, click ‘Save’.