{"id":75086,"date":"2026-09-29T10:34:38","date_gmt":"2026-09-29T07:34:38","guid":{"rendered":"https:\/\/www.folderit.com\/?page_id=75086"},"modified":"2026-11-01T23:03:34","modified_gmt":"2026-11-01T21:03:34","slug":"centro-de-confianca","status":"publish","type":"page","link":"https:\/\/www.folderit.com\/pt-br\/centro-de-confianca\/","title":{"rendered":"Centro de confian\u00e7a"},"content":{"rendered":"\n<style>\n.page.container.narrow:has(#folderit-trust){max-width:1200px;width:100%;padding:0 28px;margin:0 auto}\n.page.container.narrow:has(#folderit-trust)>h1{display:none}\n.main-content:has(#folderit-trust){padding-top:0;background:#fff}\n.main-content:has(#folderit-trust)>.patterns{display:none}\n#folderit-trust{--ft-ink:#292c30;--ft-muted:#586069;--ft-line:#dfe3e5;--ft-purple:#493c97;--ft-gold:#f7c645;--ft-green:#216849;color:var(--ft-ink);font:400 16px\/1.65 Lato,Arial,sans-serif;text-align:left;letter-spacing:0;padding-bottom:64px}\n#folderit-trust *,#folderit-trust 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var(--ft-line);font-size:13px;color:var(--ft-muted)}\n@media(max-width:900px){#folderit-trust .ft-layout{grid-template-columns:minmax(0,1fr);gap:28px}#folderit-trust .ft-sidebar{position:static}#folderit-trust .ft-sidebar-label,#folderit-trust .ft-sidebar-note{display:none}#folderit-trust .ft-nav{flex-direction:row;flex-wrap:wrap;gap:4px 12px;border:0;border-bottom:1px solid var(--ft-line);padding-bottom:14px}#folderit-trust .ft-nav a{padding:7px 0;margin-right:8px}#folderit-trust h1{font-size:38px}#folderit-trust .ft-section{scroll-margin-top:100px}}\n@media(max-width:560px){.page.container.narrow:has(#folderit-trust){padding:0 20px}#folderit-trust .ft-masthead{padding-top:30px}#folderit-trust h1{font-size:32px}#folderit-trust h2{font-size:25px}#folderit-trust .ft-intro{font-size:18px}#folderit-trust .ft-cert-grid,#folderit-trust .ft-compliance-grid{grid-template-columns:minmax(0,1fr)}#folderit-trust .ft-control{grid-template-columns:minmax(0,1fr);gap:8px}#folderit-trust .ft-section-heading>span{display:none}#folderit-trust .ft-resource{grid-template-columns:minmax(0,1fr);gap:6px}#folderit-trust .ft-resource>a{justify-self:start;min-height:40px;text-align:left;max-width:none}#folderit-trust .ft-facts{grid-template-columns:minmax(0,1fr);gap:3px}#folderit-trust .ft-facts dd{margin-bottom:12px}#folderit-trust .ft-actions{align-items:stretch}#folderit-trust .ft-actions>.ft-button{width:100%}}\n@media(prefers-reduced-motion:no-preference){#folderit-trust a{transition:background-color .15s,color .15s}}\n@media print{#folderit-trust .ft-sidebar,#folderit-trust .ft-actions{display:none}#folderit-trust .ft-layout{display:block}#folderit-trust .ft-cert,#folderit-trust .ft-control,#folderit-trust .ft-resource{break-inside:avoid}}\n<\/style>\n<div id=\"folderit-trust\">\n  <header class=\"ft-masthead\">\n    <p class=\"ft-eyebrow\">SEGURAN\u00c7A, PRIVACIDADE E GARANTIAS<\/p>\n    <h1>Centro de confian\u00e7a Folderit<\/h1>\n    <p class=\"ft-intro\">Seus documentos merecem um fornecedor de confian\u00e7a. Consulte certifica\u00e7\u00f5es, controles de seguran\u00e7a e compromissos de privacidade, com documenta\u00e7\u00e3o de apoio \u00e0 sua avalia\u00e7\u00e3o.<\/p>\n    <div class=\"ft-actions\">\n      <a class=\"ft-button\" href=\"#ft-request\">Pedir documenta\u00e7\u00e3o de seguran\u00e7a<\/a>\n      <a class=\"ft-button ft-secondary\" href=\"#ft-certifications\">Consultar nossas credenciais<\/a>\n    <\/div>\n  <\/header>\n  <div class=\"ft-layout\">\n    <aside class=\"ft-sidebar\">\n      <p class=\"ft-sidebar-label\">NESTE CENTRO DE CONFIAN\u00c7A<\/p>\n      <nav class=\"ft-nav\" aria-label=\"Se\u00e7\u00f5es do Centro de confian\u00e7a\">\n        <a href=\"#ft-certifications\">Certifica\u00e7\u00f5es<\/a>\n        <a href=\"#ft-compliance\">Privacidade e conformidade<\/a>\n        <a href=\"#ft-security\">Controles de seguran\u00e7a<\/a>\n        <a href=\"#ft-responsibilities\">Sua implanta\u00e7\u00e3o<\/a>\n        <a href=\"#ft-documents\">Documenta\u00e7\u00e3o<\/a>\n        <a href=\"#ft-faq\">Quest\u00f5es de contrata\u00e7\u00e3o<\/a>\n      <\/nav>\n      <p class=\"ft-sidebar-note\">Est\u00e1 avaliando a Folderit?<br>Traga suas quest\u00f5es de TI, seguran\u00e7a e compras.<a href=\"#ft-request\">Entre em contato com nossa equipe<\/a><\/p>\n    <\/aside>\n    <div class=\"ft-content\">\n      <section class=\"ft-section\" id=\"ft-certifications\" aria-labelledby=\"ft-cert-title\">\n        <div class=\"ft-section-heading\"><h2 id=\"ft-cert-title\">Certifica\u00e7\u00f5es independentes<\/h2><span>01 \/ GARANTIAS<\/span><\/div>\n        <div class=\"ft-cert-grid\">\n          <article class=\"ft-cert\">\n            <span class=\"ft-status\">Certificado<\/span>\n            <h3>ISO\/IEC 27001:2022<\/h3>\n            <p>Gest\u00e3o da seguran\u00e7a da informa\u00e7\u00e3o que abrange nossos sistemas de gest\u00e3o de documentos na nuvem e nas instala\u00e7\u00f5es dos clientes.<\/p>\n            <p class=\"ft-cert-meta\">Certificado EST-I-270571<br>Emitido em 28 out. 2024 \u00b7 Validade at\u00e9 27 out. 2027<\/p>\n            <a href=\"#ft-iso-details\">Escopo e detalhes do certificado<\/a>\n          <\/article>\n          <article class=\"ft-cert\">\n            <span class=\"ft-status\">Certificado<\/span>\n            <h3>Cyber Essentials<\/h3>\n            <p>Certifica\u00e7\u00e3o de toda a organiza\u00e7\u00e3o no programa brit\u00e2nico Cyber Essentials.<\/p>\n            <p class=\"ft-cert-meta\">Certificado em 14 set. 2026<br>Renova\u00e7\u00e3o prevista para 14 set. 2027<\/p>\n            <a href=\"https:\/\/registry.blockmarktech.com\/certificates\/f7193a69-85ea-4745-88b2-a1eea6b5ede4\/\" target=\"_blank\" rel=\"noopener noreferrer\">Verificar o certificado no registro p\u00fablico<\/a>\n          <\/article>\n        <\/div>\n        <details class=\"ft-cert-details\" id=\"ft-iso-details\" open>\n          <summary>Detalhes do certificado ISO 27001<\/summary>\n          <div class=\"ft-answer\">\n            <dl class=\"ft-facts\">\n              <dt>Entidade certificada<\/dt><dd>Folderit O\u00dc<\/dd>\n              <dt>Norma<\/dt><dd>ISO\/IEC 27001:2022<\/dd>\n              <dt>Escopo<\/dt><dd>Concep\u00e7\u00e3o, desenvolvimento, instala\u00e7\u00e3o, manuten\u00e7\u00e3o e gest\u00e3o de sistemas de gest\u00e3o de documentos na nuvem e nas instala\u00e7\u00f5es dos clientes.<\/dd>\n              <dt>Organismo de certifica\u00e7\u00e3o<\/dt><dd>Certification Assurance International<\/dd>\n              <dt>N\u00famero do certificado<\/dt><dd>EST-I-270571<\/dd>\n              <dt>Emiss\u00e3o \/ validade<\/dt><dd>28 de outubro de 2024 \/ 27 de outubro de 2027<\/dd>\n            <\/dl>\n            <p>A certifica\u00e7\u00e3o depende da manuten\u00e7\u00e3o cont\u00ednua do sistema de gest\u00e3o e de auditorias peri\u00f3dicas. <a href=\"mailto:info@folderit.com?subject=Folderit%20ISO%2027001%20certificate%20request\">Pedir uma c\u00f3pia do certificado<\/a>.<\/p>\n          <\/div>\n        <\/details>\n        <details class=\"ft-cert-details\" id=\"ft-cyber-details\">\n          <summary>Detalhes do certificado Cyber Essentials<\/summary>\n          <div class=\"ft-answer\">\n            <dl class=\"ft-facts\">\n              <dt>Entidade certificada<\/dt><dd>Folderit O\u00dc<\/dd>\n              <dt>Programa<\/dt><dd>Cyber Essentials<\/dd>\n              <dt>Escopo<\/dt><dd>Toda a organiza\u00e7\u00e3o<\/dd>\n              <dt>Organismo de certifica\u00e7\u00e3o<\/dt><dd>Southern IT Networks<\/dd>\n              <dt>Parceiro do programa<\/dt><dd>The IASME Consortium Ltd<\/dd>\n              <dt>N\u00famero do certificado<\/dt><dd>f7193a69-85ea-4745-88b2-a1eea6b5ede4<\/dd>\n              <dt>Certificado<\/dt><dd>14 de setembro de 2026<\/dd>\n              <dt>Renova\u00e7\u00e3o prevista<\/dt><dd>14 de setembro de 2027<\/dd>\n              <dt>Vers\u00e3o do perfil<\/dt><dd>3.3 (Danzell)<\/dd>\n            <\/dl>\n            <p>O Cyber Essentials utiliza uma autoavalia\u00e7\u00e3o dos controles de ciberseguran\u00e7a sujeita a avalia\u00e7\u00e3o. <a href=\"https:\/\/registry.blockmarktech.com\/certificates\/f7193a69-85ea-4745-88b2-a1eea6b5ede4\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ver o certificado ativo e a c\u00f3pia de inspe\u00e7\u00e3o no registro p\u00fablico<\/a>.<\/p>\n          <\/div>\n        <\/details>\n      <\/section>\n      <section class=\"ft-section\" id=\"ft-compliance\" aria-labelledby=\"ft-compliance-title\">\n        <div class=\"ft-section-heading\"><h2 id=\"ft-compliance-title\">Privacidade e apoio regulat\u00f3rio<\/h2><span>02 \/ CONFORMIDADE<\/span><\/div>\n        <p class=\"ft-section-lead\">Controles documentais e responsabilidades de tratamento claras para os requisitos relevantes da sua organiza\u00e7\u00e3o.<\/p>\n        <div class=\"ft-compliance-grid\">\n          <article class=\"ft-compliance-item\"><span class=\"ft-label\">UNI\u00c3O EUROPEIA \u00b7 CONFORMIDADE<\/span><h3>GDPR<\/h3><p>Servi\u00e7o alinhado com o GDPR, com compromissos documentados de tratamento de dados, Aviso de privacidade publicado e transpar\u00eancia sobre os subcontratantes.<\/p><a href=\"https:\/\/my.folderit.com\/files\/folderit-dpa.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Ler o DPA (PDF)<\/a><\/article>\n          <article class=\"ft-compliance-item\"><span class=\"ft-label\">ESTADOS UNIDOS \u00b7 APOIO \u00c0 CONFORMIDADE<\/span><h3>HIPAA<\/h3><p>As permiss\u00f5es, o armazenamento criptografado e os registros de auditoria apoiam fluxos documentais de sa\u00fade. Voc\u00ea pode falar conosco sobre um Business Associate Agreement (BAA) para o uso pretendido.<\/p><a href=\"https:\/\/www.folderit.com\/pt-br\/knowledge-base\/folderit-e-hipaa\/\">Medidas HIPAA e informa\u00e7\u00e3o sobre BAA<\/a><\/article>\n          <article class=\"ft-compliance-item\"><span class=\"ft-label\">\u00c1FRICA DO SUL \u00b7 APOIO \u00c0 PREPARA\u00c7\u00c3O<\/span><h3>POPIA<\/h3><p>Acesso controlado, registros de atividade e reten\u00e7\u00e3o configur\u00e1vel ajudam a aplicar as pol\u00edticas de prote\u00e7\u00e3o de informa\u00e7\u00e3o pessoal da organiza\u00e7\u00e3o.<\/p><a href=\"mailto:info@folderit.com?subject=Folderit%20POPIA%20readiness%20enquiry\">Fale conosco sobre seus requisitos POPIA<\/a><\/article>\n          <article class=\"ft-compliance-item\"><span class=\"ft-label\">\u00cdNDIA \u00b7 APOIO \u00c0 PREPARA\u00c7\u00c3O<\/span><h3>Lei DPDP<\/h3><p>Permiss\u00f5es, auditoria, registros pesquis\u00e1veis e reten\u00e7\u00e3o automatizada apoiam a prepara\u00e7\u00e3o para a DPDP. Avalie configura\u00e7\u00e3o, reten\u00e7\u00e3o de registros, contratos e hospedagem para seu caso.<\/p><a href=\"https:\/\/www.folderit.com\/blog\/dpdp-act-compatible-document-management-system-how-folderit-supports-readiness\/\">Como a Folderit apoia a prepara\u00e7\u00e3o para a DPDP<\/a><\/article>\n        <\/div>\n        <p class=\"ft-scope-note\">O apoio regulat\u00f3rio \u00e9 distinto da certifica\u00e7\u00e3o independente. A conformidade da organiza\u00e7\u00e3o tamb\u00e9m depende da configura\u00e7\u00e3o, das pol\u00edticas, das atividades de tratamento e dos acordos aplic\u00e1veis.<\/p>\n      <\/section>\n      <section class=\"ft-section\" id=\"ft-security\" aria-labelledby=\"ft-security-title\">\n        <div class=\"ft-section-heading\"><h2 id=\"ft-security-title\">Seguran\u00e7a integrada no trabalho<\/h2><span>03 \/ CONTROLES<\/span><\/div>\n        <p class=\"ft-section-lead\">Medidas de prote\u00e7\u00e3o do produto e governan\u00e7a documentada, organizadas segundo as perguntas da equipe de seguran\u00e7a.<\/p>\n        <div class=\"ft-control\"><div><h3>Identidade e acesso<\/h3><small>Controle quem pode fazer o qu\u00ea<\/small><\/div><p>Autentica\u00e7\u00e3o de dois fatores, pol\u00edticas de senhas configur\u00e1veis e restri\u00e7\u00f5es de IP. SSO com Microsoft Entra ID, Okta e Google. Permiss\u00f5es detalhadas para arquivos e pastas.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Criptografia<\/h3><small>Em tr\u00e2nsito e no armazenamento<\/small><\/div><p>As conex\u00f5es criptografadas protegem os dados em tr\u00e2nsito, com armazenamento criptografado de 256 bits para os dados salvos.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Auditabilidade<\/h3><small>Responsabilidade na atividade documental<\/small><\/div><p>Os registros acompanham atividades como uploads, pr\u00e9-visualiza\u00e7\u00f5es, downloads e compartilhamentos, dando aos administradores autorizados informa\u00e7\u00e3o para an\u00e1lises e investiga\u00e7\u00f5es.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Backups e continuidade<\/h3><small>Prepara\u00e7\u00e3o para incidentes<\/small><\/div><p>Backups geograficamente separados apoiam a recupera\u00e7\u00e3o. A Pol\u00edtica de gest\u00e3o de emerg\u00eancias define responsabilidades de resposta, prioridades de restaura\u00e7\u00e3o e requisitos de teste dos backups e dos procedimentos de recupera\u00e7\u00e3o.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Testes de seguran\u00e7a<\/h3><small>Avalia\u00e7\u00e3o independente<\/small><\/div><p>Testes de invas\u00e3o regulares por especialistas externos ajudam a identificar vulnerabilidades. A Pol\u00edtica de seguran\u00e7a da informa\u00e7\u00e3o define requisitos de acesso, desenvolvimento seguro e seguran\u00e7a dos fornecedores.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Gest\u00e3o de incidentes<\/h3><small>Um processo de resposta documentado<\/small><\/div><p>A Pol\u00edtica de gest\u00e3o de incidentes abrange identifica\u00e7\u00e3o, avalia\u00e7\u00e3o da gravidade, conten\u00e7\u00e3o, recupera\u00e7\u00e3o, comunica\u00e7\u00e3o e an\u00e1lise posterior, com respons\u00e1veis definidos.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Desenvolvimento seguro<\/h3><small>Pol\u00edtica de seguran\u00e7a da informa\u00e7\u00e3o<\/small><\/div><p>A pol\u00edtica define requisitos de seguran\u00e7a no ciclo de desenvolvimento, revis\u00e3o de c\u00f3digo, testes e tratamento de vulnerabilidades.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Seguran\u00e7a dos fornecedores<\/h3><small>Pol\u00edtica de seguran\u00e7a da informa\u00e7\u00e3o<\/small><\/div><p>A pol\u00edtica abrange avalia\u00e7\u00e3o dos fornecedores, requisitos contratuais de seguran\u00e7a e acompanhamento cont\u00ednuo. A <a href=\"https:\/\/www.folderit.com\/pt-br\/subcontratantes\/\">lista de prestadores publicada<\/a> identifica as fun\u00e7\u00f5es dos servi\u00e7os da aplica\u00e7\u00e3o, de neg\u00f3cio e do site.<\/p><\/div>\n        <div class=\"ft-control\"><div><h3>Pessoas e governan\u00e7a<\/h3><small>Pol\u00edtica de seguran\u00e7a da informa\u00e7\u00e3o<\/small><\/div><p>A pol\u00edtica define responsabilidades de seguran\u00e7a, conscientiza\u00e7\u00e3o e treinamento, gest\u00e3o de ativos e revis\u00f5es peri\u00f3dicas.<\/p><\/div>\n        <p class=\"ft-scope-note\">Os resumos das pol\u00edticas descrevem requisitos documentados, n\u00e3o resultados de monitoramento em tempo real. As capacidades do produto s\u00e3o apresentadas na <a href=\"https:\/\/www.folderit.com\/pt-br\/seguranca\/\">vis\u00e3o geral de seguran\u00e7a<\/a>. Solicite evid\u00eancias espec\u00edficas da implanta\u00e7\u00e3o para sua avalia\u00e7\u00e3o.<\/p>\n      <\/section>\n      <section class=\"ft-section\" id=\"ft-responsibilities\" aria-labelledby=\"ft-responsibilities-title\">\n        <div class=\"ft-section-heading\"><h2 id=\"ft-responsibilities-title\">Seguran\u00e7a para sua implanta\u00e7\u00e3o<\/h2><span>04 \/ RESPONSABILIDADES<\/span><\/div>\n        <p class=\"ft-section-lead\">Escolha um modelo adequado e confirme as responsabilidades operacionais no acordo.<\/p>\n        <table class=\"ft-responsibilities\">\n          <caption class=\"ft-label\">Responsabilidades a confirmar na contrata\u00e7\u00e3o<\/caption>\n          <thead><tr><th scope=\"col\">\u00c1rea<\/th><th scope=\"col\">Nuvem Folderit<\/th><th scope=\"col\">Implanta\u00e7\u00e3o local<\/th><\/tr><\/thead>\n          <tbody>\n            <tr><th scope=\"row\">Hospedagem e recupera\u00e7\u00e3o<\/th><td>Verifique a localiza\u00e7\u00e3o da hospedagem, os backups e os requisitos de recupera\u00e7\u00e3o acordados.<\/td><td>Defina quem opera a infraestrutura, os backups e os procedimentos de recupera\u00e7\u00e3o.<\/td><\/tr>\n            <tr><th scope=\"row\">Manuten\u00e7\u00e3o<\/th><td>Confirme os termos de manuten\u00e7\u00e3o e suporte do servi\u00e7o.<\/td><td>Acorde as responsabilidades de atualiza\u00e7\u00e3o da aplica\u00e7\u00e3o, corre\u00e7\u00f5es da infraestrutura e monitoramento.<\/td><\/tr>\n            <tr><th scope=\"row\">Usu\u00e1rios e acesso<\/th><td colspan=\"2\">A organiza\u00e7\u00e3o aprova os usu\u00e1rios, as permiss\u00f5es, os compartilhamentos e as configura\u00e7\u00f5es de autentica\u00e7\u00e3o do seu espa\u00e7o de trabalho.<\/td><\/tr>\n            <tr><th scope=\"row\">Ciclo de vida da informa\u00e7\u00e3o<\/th><td colspan=\"2\">A organiza\u00e7\u00e3o define o que salvar, as regras de reten\u00e7\u00e3o e a exclus\u00e3o autorizada, segundo as capacidades e obriga\u00e7\u00f5es acordadas.<\/td><\/tr>\n          <\/tbody>\n        <\/table>\n        <p class=\"ft-scope-note\">A implanta\u00e7\u00e3o e o plano influenciam as funcionalidades e responsabilidades. Na implanta\u00e7\u00e3o local, confirme a divis\u00e3o das responsabilidades operacionais durante a avalia\u00e7\u00e3o.<\/p>\n      <\/section>\n      <section class=\"ft-section\" id=\"ft-documents\" aria-labelledby=\"ft-documents-title\">\n        <div class=\"ft-section-heading\"><h2 id=\"ft-documents-title\">Documenta\u00e7\u00e3o para avalia\u00e7\u00e3o<\/h2><span>05 \/ EVID\u00caNCIAS<\/span><\/div>\n        <p class=\"ft-section-lead\">Verifique o certificado Cyber Essentials e consulte os documentos jur\u00eddicos e de privacidade p\u00fablicos. Entre em contato conosco para obter o certificado ISO e a documenta\u00e7\u00e3o de pol\u00edticas relevante.<\/p>\n        <div class=\"ft-resource-group\">DOCUMENTOS P\u00daBLICOS<\/div>\n        <div class=\"ft-resource\"><div><h3>Certificado Cyber Essentials<\/h3><p>Escopo de toda a organiza\u00e7\u00e3o. Verifica\u00e7\u00e3o p\u00fablica e c\u00f3pia de inspe\u00e7\u00e3o.<\/p><\/div><a href=\"https:\/\/registry.blockmarktech.com\/certificates\/f7193a69-85ea-4745-88b2-a1eea6b5ede4\/\" target=\"_blank\" rel=\"noopener noreferrer\">Verificar certificado<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Acordo de tratamento de dados<\/h3><p>Responsabilidades de tratamento e compromissos de prote\u00e7\u00e3o de dados.<\/p><\/div><a href=\"https:\/\/my.folderit.com\/files\/folderit-dpa.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Ler DPA (PDF)<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Aviso de privacidade<\/h3><p>Como s\u00e3o tratados os dados pessoais.<\/p><\/div><a href=\"https:\/\/my.folderit.com\/files\/folderit-privacy-notice.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Ler aviso (PDF)<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Subcontratantes e prestadores de servi\u00e7os<\/h3><p>Fun\u00e7\u00f5es dos prestadores, incluindo servi\u00e7os da aplica\u00e7\u00e3o e ferramentas do site p\u00fablico.<\/p><\/div><a href=\"https:\/\/www.folderit.com\/pt-br\/subcontratantes\/\">Ver prestadores<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Termos de uso<\/h3><p>As condi\u00e7\u00f5es que regulam o uso do servi\u00e7o Folderit.<\/p><\/div><a href=\"https:\/\/my.folderit.com\/files\/folderit-terms-of-use.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Ler termos (PDF)<\/a><\/div>\n        <div class=\"ft-resource-group\">DISPON\u00cdVEIS A PEDIDO<\/div>\n        <div class=\"ft-resource\"><div><h3>Certificado ISO\/IEC 27001:2022<\/h3><p>Certificado EST-I-270571, incluindo o escopo do sistema de gest\u00e3o certificado.<\/p><\/div><a href=\"mailto:info@folderit.com?subject=Folderit%20ISO%2027001%20certificate%20request\">Pedir certificado<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Pol\u00edtica de seguran\u00e7a da informa\u00e7\u00e3o<\/h3><p>Governan\u00e7a da seguran\u00e7a e medidas organizacionais.<\/p><\/div><a href=\"mailto:info@folderit.com?subject=Folderit%20Information%20Security%20Policy%20request\">Pedir pol\u00edtica<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Pol\u00edtica de gest\u00e3o de incidentes<\/h3><p>Resposta a incidentes, responsabilidades e comunica\u00e7\u00e3o.<\/p><\/div><a href=\"mailto:info@folderit.com?subject=Folderit%20Incident%20Management%20Policy%20request\">Pedir pol\u00edtica<\/a><\/div>\n        <div class=\"ft-resource\"><div><h3>Pol\u00edtica de gest\u00e3o de emerg\u00eancias<\/h3><p>Continuidade dos neg\u00f3cios e procedimentos de restaura\u00e7\u00e3o do servi\u00e7o.<\/p><\/div><a href=\"mailto:info@folderit.com?subject=Folderit%20Emergency%20Management%20Policy%20request\">Pedir pol\u00edtica<\/a><\/div>\n        <p class=\"ft-scope-note\">Os pedidos s\u00e3o analisados antes do compartilhamento da documenta\u00e7\u00e3o. Os materiais confidenciais n\u00e3o est\u00e3o dispon\u00edveis para download p\u00fablico nesta p\u00e1gina.<\/p>\n      <\/section>\n      <section class=\"ft-section\" id=\"ft-faq\" aria-labelledby=\"ft-faq-title\">\n        <div class=\"ft-section-heading\"><h2 id=\"ft-faq-title\">Perguntas das equipes de contrata\u00e7\u00e3o<\/h2><span>06 \/ SUA AVALIA\u00c7\u00c3O<\/span><\/div>\n        <details><summary>O que abrange a certifica\u00e7\u00e3o ISO 27001 da Folderit?<\/summary><div class=\"ft-answer\"><p>O sistema de gest\u00e3o da seguran\u00e7a da informa\u00e7\u00e3o da Folderit O\u00dc est\u00e1 certificado segundo a ISO\/IEC 27001:2022. O escopo inclui concep\u00e7\u00e3o, desenvolvimento, instala\u00e7\u00e3o, manuten\u00e7\u00e3o e gest\u00e3o de sistemas documentais na nuvem e nas instala\u00e7\u00f5es dos clientes. O certificado EST-I-270571 foi emitido em 28 de outubro de 2024 e indica validade at\u00e9 27 de outubro de 2027, sujeita a manuten\u00e7\u00e3o e auditorias cont\u00ednuas.<\/p><\/div><\/details>\n        <details><summary>Onde os dados s\u00e3o hospedados?<\/summary><div class=\"ft-answer\"><p>O Aviso de privacidade identifica hospedagem Amazon na Irlanda ou em outro local selecionado quando essa op\u00e7\u00e3o est\u00e1 dispon\u00edvel. Tamb\u00e9m existe implanta\u00e7\u00e3o local. Confirme a localiza\u00e7\u00e3o e o modelo de servi\u00e7o da sua implanta\u00e7\u00e3o durante a contrata\u00e7\u00e3o.<\/p><p>Alguns prestadores podem envolver tratamento fora do EEE. Consulte o <a href=\"https:\/\/my.folderit.com\/files\/folderit-privacy-notice.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Aviso de privacidade (PDF)<\/a> e a <a href=\"https:\/\/www.folderit.com\/pt-br\/subcontratantes\/\">lista de prestadores<\/a> para conhecer as fun\u00e7\u00f5es e medidas relevantes.<\/p><\/div><\/details>\n        <details><summary>Podemos obter um DPA ou um Business Associate Agreement para HIPAA?<\/summary><div class=\"ft-answer\"><p>Nosso <a href=\"https:\/\/my.folderit.com\/files\/folderit-dpa.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">DPA padr\u00e3o (PDF)<\/a> est\u00e1 dispon\u00edvel para an\u00e1lise. Fale com a equipe sobre os requisitos contratuais ou um BAA para uso em sa\u00fade. Acorde os termos aplic\u00e1veis antes de tratar informa\u00e7\u00e3o de sa\u00fade protegida.<\/p><\/div><\/details>\n        <details><summary>A Folderit torna a organiza\u00e7\u00e3o automaticamente em conformidade?<\/summary><div class=\"ft-answer\"><p>A conformidade \u00e9 um esfor\u00e7o compartilhado. A Folderit oferece controles de seguran\u00e7a, capacidades documentais e compromissos contratuais que apoiam seu programa. A organiza\u00e7\u00e3o continua respons\u00e1vel pelas decis\u00f5es de tratamento, acessos, configura\u00e7\u00e3o e procedimentos operacionais.<\/p><p>Por exemplo, a reten\u00e7\u00e3o automatizada deve seguir o calend\u00e1rio aprovado, e o prazo de reten\u00e7\u00e3o dos registros de atividade deve ser confirmado para a implanta\u00e7\u00e3o.<\/p><\/div><\/details>\n        <details><summary>Existem ferramentas de an\u00e1lise de visitas no nosso espa\u00e7o Folderit?<\/summary><div class=\"ft-answer\"><p>O Google Analytics e o Microsoft Advertising s\u00e3o usados no site p\u00fablico, e n\u00e3o dentro da aplica\u00e7\u00e3o Folderit. Nossa <a href=\"https:\/\/www.folderit.com\/pt-br\/subcontratantes\/\">p\u00e1gina de subcontratantes e prestadores<\/a> distingue os servi\u00e7os da aplica\u00e7\u00e3o das ferramentas utilizadas apenas no site.<\/p><\/div><\/details>\n        <details><summary>Como avaliar a reten\u00e7\u00e3o e a exclus\u00e3o?<\/summary><div class=\"ft-answer\"><p>Defina prazos segundo os requisitos da organiza\u00e7\u00e3o e confirme a automa\u00e7\u00e3o dispon\u00edvel no plano. Mover um documento para a Lixeira n\u00e3o equivale \u00e0 exclus\u00e3o permanente. Inclua vers\u00f5es, registros de auditoria e reten\u00e7\u00e3o dos backups na avalia\u00e7\u00e3o.<\/p><p>Nosso <a href=\"https:\/\/www.folderit.com\/blog\/dpdp-act-compatible-document-management-system-how-folderit-supports-readiness\/\">O guia de prepara\u00e7\u00e3o para a DPDP<\/a> explica estes aspectos de configura\u00e7\u00e3o. Antes de contratar, pe\u00e7a confirma\u00e7\u00e3o dos procedimentos de exporta\u00e7\u00e3o e exclus\u00e3o, incluindo o encerramento da conta.<\/p><\/div><\/details>\n        <details><summary>Podemos definir objetivos de recupera\u00e7\u00e3o e reten\u00e7\u00e3o de auditoria?<\/summary><div class=\"ft-answer\"><p>Inclua na avalia\u00e7\u00e3o o tempo de recupera\u00e7\u00e3o necess\u00e1rio, a perda de dados aceit\u00e1vel e o prazo de reten\u00e7\u00e3o dos registros. As c\u00f3pias de seguran\u00e7a, por si s\u00f3, n\u00e3o estabelecem um objetivo contratual de tempo de recupera\u00e7\u00e3o (RTO) nem de ponto de recupera\u00e7\u00e3o (RPO). Confirme as op\u00e7\u00f5es e os compromissos no acordo aplic\u00e1vel \u00e0 implanta\u00e7\u00e3o.<\/p><\/div><\/details>\n        <details><summary>Podemos enviar um question\u00e1rio de seguran\u00e7a ou solicitar evid\u00eancias?<\/summary><div class=\"ft-answer\"><p>Sim. Envie o question\u00e1rio, os documentos necess\u00e1rios e o calend\u00e1rio da avalia\u00e7\u00e3o para <a href=\"mailto:info@folderit.com?subject=Folderit%20security%20review\">info@folderit.com<\/a>. Identifique requisitos de hospedagem, recupera\u00e7\u00e3o, autentica\u00e7\u00e3o, reten\u00e7\u00e3o de registros ou termos contratuais para avaliarmos a implanta\u00e7\u00e3o desejada.<\/p><\/div><\/details>\n      <\/section>\n      <section class=\"ft-request\" id=\"ft-request\" aria-labelledby=\"ft-request-title\">\n        <p class=\"ft-eyebrow\">AVANCE COM SUA AVALIA\u00c7\u00c3O<\/p>\n        <h2 id=\"ft-request-title\">Apresente suas d\u00favidas de seguran\u00e7a \u00e0 nossa equipe.<\/h2>\n        <p>Diga-nos de quais documentos precisa, qual implanta\u00e7\u00e3o considera e o cronograma. Ajudamos as equipes de TI, privacidade e compras a avaliar a Folderit em conjunto.<\/p>\n        <ol class=\"ft-review-list\">\n          <li><strong>Defina o escopo.<\/strong> Nuvem ou instala\u00e7\u00e3o local, localiza\u00e7\u00e3o preferida, categorias de dados e requisitos regulat\u00f3rios.<\/li>\n          <li><strong>Identifique as evid\u00eancias.<\/strong> Certificados, pol\u00edticas, question\u00e1rio de seguran\u00e7a e evid\u00eancias espec\u00edficas de testes ou recupera\u00e7\u00e3o que voc\u00ea precisa confirmar.<\/li>\n          <li><strong>Confirme os compromissos.<\/strong> Autentica\u00e7\u00e3o, reten\u00e7\u00e3o, objetivos de recupera\u00e7\u00e3o, requisitos de DPA ou BAA e cronograma de contrata\u00e7\u00e3o.<\/li>\n        <\/ol>\n        <p>Envie os requisitos, sem registros reais de clientes, credenciais ou outros dados sens\u00edveis. A equipe pode combinar um canal adequado para materiais confidenciais da avalia\u00e7\u00e3o.<\/p>\n        <div class=\"ft-actions\"><a class=\"ft-button\" href=\"mailto:info@folderit.com?subject=Folderit%20security%20review%20and%20document%20request&amp;body=Hello%20Folderit%2C%0A%0AWe%20are%20reviewing%20Folderit%20for%20our%20organisation.%0A%0ACompany%3A%0ADeployment%20being%20considered%3A%0ADocuments%20or%20questionnaire%3A%0AReview%20timeline%3A%0A%0AThank%20you\">Enviar pedido de avalia\u00e7\u00e3o de seguran\u00e7a<\/a><a class=\"ft-inline-link\" href=\"https:\/\/www.folderit.com\/pt-br\/contato\/\">Utilizar o formul\u00e1rio de contato<\/a><\/div>\n        <p class=\"ft-contact\">Avalia\u00e7\u00f5es de contrata\u00e7\u00e3o e seguran\u00e7a: <a href=\"mailto:info@folderit.com\">info@folderit.com<\/a><br>Quest\u00f5es de privacidade: <a href=\"mailto:privacy@folderit.com\">privacy@folderit.com<\/a><\/p>\n      <\/section>\n      <p class=\"ft-footnote\">P\u00e1gina atualizada em 30 de setembro de 2026. Esta vis\u00e3o geral resume a informa\u00e7\u00e3o de seguran\u00e7a e privacidade da Folderit; os compromissos do servi\u00e7o s\u00e3o definidos nos acordos aplic\u00e1veis. <a href=\"https:\/\/www.folderit.com\/pt-br\/seguranca\/\">Vis\u00e3o geral de seguran\u00e7a<\/a>.<\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Consulte as certifica\u00e7\u00f5es, os controles de seguran\u00e7a e a documenta\u00e7\u00e3o do Folderit para avaliar a prote\u00e7\u00e3o de dados e os requisitos da sua organiza\u00e7\u00e3o.<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-75086","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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