{"id":102862,"date":"2026-11-15T10:00:08","date_gmt":"2026-11-15T08:00:08","guid":{"rendered":"https:\/\/www.folderit.com\/?p=102862"},"modified":"2026-11-15T10:49:46","modified_gmt":"2026-11-15T08:49:46","slug":"kliento-prekiu-grazinimo-forma","status":"publish","type":"post","link":"https:\/\/www.folderit.com\/lt\/blog\/kliento-prekiu-grazinimo-forma\/","title":{"rendered":"Kliento preki\u0173 gr\u0105\u017einimo forma: nuo leidimo iki u\u017ebaigimo"},"content":{"rendered":"<style>.folderit-priority-guide{color:#333;font-size:18px;line-height:1.72;overflow-wrap:anywhere}.folderit-priority-guide p{margin:0 0 1.2em}.main-content .folderit-priority-guide h2{font-size:clamp(24px,2.4vw,30px);line-height:1.3;margin:1.8em 0 .75em}.main-content .folderit-priority-guide h3{font-size:22px;line-height:1.35;margin:1.4em 0 .6em}.folderit-priority-guide li{margin-bottom:.6em}.folderit-priority-guide code{white-space:normal;overflow-wrap:anywhere;font-size:.9em}.folderit-priority-guide figure{margin:1.7em 0}.folderit-priority-guide img{max-width:100%;height:auto}.folderit-priority-guide figcaption{font-size:15px;line-height:1.5;color:#666;margin-top:10px}.folderit-priority-guide .table-wrap{max-width:100%;overflow-x:auto;margin:1.5em 0}.folderit-priority-guide table{width:100%;border-collapse:collapse;font-size:16px;line-height:1.5}.folderit-priority-guide th,.folderit-priority-guide td{text-align:left;vertical-align:top;padding:13px 14px;border:1px solid #dedbe7}.folderit-priority-guide th{background:#f5f3fb}.folderit-priority-guide a{color:#4941a5;text-underline-offset:3px}@media(max-width:600px){.folderit-priority-guide{font-size:17px}.folderit-priority-guide table{font-size:15px}.folderit-priority-guide th,.folderit-priority-guide td{padding:10px}.folderit-priority-guide h2{margin-top:1.6em}}@media (min-width:992px) and (max-width:1399px){body:has(.folderit-priority-guide) .navbar .navbar-nav a{font-size:16px!important}}.folderit-priority-guide .folderit-video{position:relative;width:100%;aspect-ratio:16\/9;margin:1.5em 0}.folderit-priority-guide .folderit-video iframe{position:absolute;inset:0;width:100%;height:100%;border:0}body:has(.folderit-priority-guide) h1{hyphens:none!important;overflow-wrap:normal!important;word-break:normal!important}@media(max-width:600px){.folderit-priority-guide .table-wrap table,.folderit-priority-guide .table-wrap tbody{display:block;width:100%;min-width:0}.folderit-priority-guide .table-wrap thead{display:none}.folderit-priority-guide .table-wrap tr{display:block;margin:0 0 16px;border:1px solid #dedbe7}.folderit-priority-guide .table-wrap td{display:grid;grid-template-columns:82px minmax(0,1fr);gap:12px;width:auto;padding:12px;border:0;border-bottom:1px solid #e8e5ef;overflow-wrap:break-word}.folderit-priority-guide .table-wrap td:last-child{border-bottom:0}.folderit-priority-guide .table-wrap td:first-child{background:#f5f3fb}.folderit-priority-guide .table-wrap td::before{content:attr(data-label);font-weight:600;color:#383838}}<\/style>\n<div class=\"folderit-priority-guide\">\n<p>Klientas pra\u0161o gr\u0105\u017einti du stalinius \u0161viestuvus. \u012emon\u0117 leid\u017eia gr\u0105\u017einti abu, ta\u010diau sand\u0117lis gauna tik vien\u0105. Gr\u0105\u017einimo klausimas teb\u0117ra nei\u0161spr\u0119stas, net jei kreditin\u0117 s\u0105skaita jau buvo aptarta.<\/p>\n<p>Naudinga <strong>preki\u0173 gr\u0105\u017einimo forma<\/strong> ai\u0161kiai atskiria tris kiekius: kiek klientas pra\u0161o gr\u0105\u017einti, kiek leista ir kiek fakti\u0161kai gauta. Joje taip pat turi matytis sprendim\u0105 priimantis \u017emogus ir veiksmai gavus siunt\u0105. \u0160is vidinis <a href=\"https:\/\/www.folderit.com\/lt\/\">\u201eFolderit\u201c<\/a> pavyzdys skirtas nedidel\u0117s \u012fmon\u0117s klient\u0173 aptarnavimo, sand\u0117lio ir apskaitos darbuotojams.<\/p>\n<p>Pavyzdys i\u0161galvotas, pagr\u012fstas dokumentuotomis funkcijomis; visas procesas realioje paskyroje nei\u0161bandytas. \u012era\u0161as skirtas veiklos sprendimams pagal j\u016bs\u0173 gr\u0105\u017einimo taisykles fiksuoti. Jis nenustato kliento \u012fstatymin\u0117s teis\u0117s gr\u0105\u017einti prekes. <a href=\"https:\/\/www.folderit.com\/lt\/kainodara\/\">\u201eTailor\u201c planas<\/a> apima \u201eeForms\u201c ir pasirinktinius \u012fra\u0161us.<\/p>\n<h2>Atskirai derinamai prek\u0117s eilutei skirkite atskir\u0105 \u012fra\u0161\u0105<\/h2>\n<p>Penki vienodi \u0161viestuvai gali b\u016bti viename \u012fra\u0161e. \u0160viestuvams ir atsarginiams kabeliams kurkite atskirus \u012fra\u0161us, jeigu d\u0117l j\u0173 reik\u0117s skirting\u0173 sprendim\u0173. Kiekviename i\u0161laikykite pradinio u\u017esakymo nuorod\u0105.<\/p>\n<p>Skiltyje <strong>Admin tools \u2192 Form templates<\/strong> sukurkite \u0161ablon\u0105 <strong>Kliento pra\u0161ymas gr\u0105\u017einti prekes<\/strong>. Pagal <a href=\"https:\/\/www.folderit.com\/knowledge-base\/eforms\/\">\u201eeForms\u201c vadov\u0105 (angl\u0173 kalba)<\/a> prid\u0117kite toliau nurodytus laukus. Tai lauk\u0173 schema formai sukurti, o ne importuojamas \u0161ablonas.<\/p>\n<div class=\"table-wrap\">\n<table>\n<thead>\n<tr>\n<th>Laukai ir tipas<\/th>\n<th>Kas ir kada pildo<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td data-label=\"Laukai ir tipas\">Gr\u0105\u017einimo numeris, klientas, u\u017esakymo numeris, prek\u0117s kodas \u2014 Text<\/td>\n<td data-label=\"Kas ir kada pildo\">Klient\u0173 aptarnavimas kurdamas \u012fra\u0161\u0105. Naudokite \u012fmon\u0117je sutartus \u017eymenis.<\/td>\n<\/tr>\n<tr>\n<td data-label=\"Laukai ir tipas\">Pra\u0161omas gr\u0105\u017einti kiekis \u2014 Number; prie\u017eastis \u2014 Select; paai\u0161kinimas \u2014 Textarea<\/td>\n<td data-label=\"Kas ir kada pildo\">Klient\u0173 aptarnavimas pagal kliento pra\u0161ym\u0105. Galimos prie\u017eastys: Sugadinta, Ne ta prek\u0117, Nebereikia, Kita.<\/td>\n<\/tr>\n<tr>\n<td data-label=\"Laukai ir tipas\">Atsakingas darbuotojas \u2014 User; kitos per\u017ei\u016bros data \u2014 Date<\/td>\n<td data-label=\"Kas ir kada pildo\">Klient\u0173 aptarnavimas prad\u017eioje. Pasirinkite tikr\u0105 \u201eFolderit\u201c koleg\u0105 ir sutart\u0105 per\u017ei\u016bros dat\u0105.<\/td>\n<\/tr>\n<tr>\n<td data-label=\"Laukai ir tipas\">Leistas gr\u0105\u017einti kiekis \u2014 Number; leidimo numeris \u2014 Text<\/td>\n<td data-label=\"Kas ir kada pildo\">Atsakingas darbuotojas po sprendimo. Kol laukiama per\u017ei\u016bros, palikite tu\u0161\u010dius.<\/td>\n<\/tr>\n<tr>\n<td data-label=\"Laukai ir tipas\">Gautas kiekis \u2014 Number; gavimo data \u2014 Date; patikros pastabos \u2014 Textarea<\/td>\n<td data-label=\"Kas ir kada pildo\">Sand\u0117lis fizi\u0161kai patikrin\u0119s prekes. \u012era\u0161ykite bendr\u0105 iki \u0161iol gaut\u0105 kiek\u012f, o kiekvien\u0105 siunt\u0105 apra\u0161ykite pastabose.<\/td>\n<\/tr>\n<tr>\n<td data-label=\"Laukai ir tipas\">Sprendimo \u012fvykdymas \u2014 Select; kreditin\u0117s s\u0105skaitos arba pakaitin\u0117s siuntos numeris \u2014 Text; u\u017ebaigimo data \u2014 Date<\/td>\n<td data-label=\"Kas ir kada pildo\">Atsakingas darbuotojas ir apskaita atlik\u0119 veiksm\u0105. Pavyzd\u017eiui: I\u0161ra\u0161yta kreditin\u0117 s\u0105skaita, I\u0161si\u0173sta pakaitin\u0117 prek\u0117, Atmesta, Kitas sutartas rezultatas.<\/td>\n<\/tr>\n<tr>\n<td data-label=\"Laukai ir tipas\">Pagrind\u017eiantys dokumentai \u2014 File; serijos arba partijos numeris \u2014 Text<\/td>\n<td data-label=\"Kas ir kada pildo\">Prid\u0117kite pradinius \u012frodymus ir, kai reikia, identifikatorius. V\u0117lesnius dokumentus galima susieti su \u012fra\u0161u.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Privalomais padarykite tuos pradinius laukus, kuriuos gali u\u017epildyti klient\u0173 aptarnavimas. Leidimo, gavimo ir u\u017ebaigimo duomenis prad\u017eioje palikite neprivalomus: pra\u0161ym\u0105 registruojantis \u017emogus dar ne\u017eino b\u016bsimos patikros rezultato. Ranka \u012fvestas numeris n\u0117ra automatinio numeravimo taisykl\u0117. \u012eskaitomam \u012fra\u0161o pavadinimui tinka, pavyzd\u017eiui, <code>Return {case-reference} \u2014 {product-code}<\/code>, naudojant tikruosius lauk\u0173 identifikatorius (slug).<\/p>\n<p>Jei prek\u0117s sekamos po vien\u0105, \u0161alia prek\u0117s kodo \u012fra\u0161ykite serijos numer\u012f. <a href=\"https:\/\/support.gs1.org\/support\/solutions\/articles\/43000734238-how-does-serialisation-differ-from-unique-identification-in-the-gs1-system-\/\">GS1 paai\u0161kinime (angl\u0173 kalba)<\/a> nurodoma, kad GTIN atpa\u017e\u012fsta pagrindin\u012f produkt\u0105, o GTIN kartu su serijos numeriu \u2013 konkret\u0173 jo vienet\u0105. Naudokite \u012fmon\u0117je jau tvarkomus identifikatorius; \u0161iame procese br\u016bk\u0161niniai kodai nenuskaitomi ir netikrinami.<\/p>\n<h2>Leidim\u0105 gr\u0105\u017einti pagr\u012fskite u\u017efiksuotu sprendimu<\/h2>\n<p>Sukurkite vidin\u012f aplank\u0105 <strong>Klient\u0173 gr\u0105\u017einimai<\/strong> ir suteikite klient\u0173 aptarnavimui, tvirtintojui bei sand\u0117lio kolegoms reikiam\u0105 prieig\u0105. Prie\u0161 leisdami redaguoti patikrinkite <a href=\"https:\/\/www.folderit.com\/knowledge-base\/access-permission-levels\/\">prieigos lygius (vadovas angl\u0173 kalba)<\/a>. Atsakingo darbuotojo laukas fiksuoja atsakomyb\u0119; prieiga nustatoma atskirai.<\/p>\n<p>Klient\u0173 aptarnavimas perkelia pra\u0161ym\u0105 i\u0161 kliento el. lai\u0161ko \u012f form\u0105 ir pateikia j\u0105 \u0161iame aplanke. Prie\u0161 si\u0173sdamas gr\u0105\u017einimo instrukcijas atsakingas darbuotojas patikrina u\u017esakym\u0105, prie\u017east\u012f ir taikomas \u012fmon\u0117s taisykles, tada \u012fra\u0161o si\u016blom\u0105 leisti gr\u0105\u017einti kiek\u012f bei leidimo numer\u012f.<\/p>\n<p>\u012era\u0161o meniu <strong>Workflow<\/strong> paleiskite vienkartin\u0119 <strong>Approval<\/strong> darbo eig\u0105, pasirink\u0119 vien\u0105 konkret\u0173 gr\u0105\u017einimus tvirtinant\u012f darbuotoj\u0105. Parodykite formos metaduomenis. Sprendim\u0105 suformuluokite tiksliai: \u201eLeisti gr\u0105\u017einti 2 vnt. prek\u0117s LAMP-A17 i\u0161 u\u017esakymo SO-1048.\u201c Kiekvieno pra\u0161ymo sprendimo tekste \u012fra\u0161ykite tikr\u0105j\u012f kiek\u012f, u\u017esakymo numer\u012f ir prek\u0117s kod\u0105, kad sprendim\u0173 istorija b\u016bt\u0173 ai\u0161ki ir v\u0117liau pakeitus formos laukus. <a href=\"https:\/\/www.folderit.com\/knowledge-base\/automated-approval-workflow\/\">Tvirtinimo vadove (angl\u0173 kalba)<\/a> apra\u0161yti nustatymai ir sprendim\u0173 istorija.<\/p>\n<p>Prie\u0161 ra\u0161ydamas klientui atsakingas darbuotojas patikrina faktin\u012f darbo eigos rezultat\u0105. Patvirtinimas leid\u017eia sutart\u0105 gr\u0105\u017einim\u0105, ta\u010diau nepatvirtina gavimo ir nesuteikia pagrindo automatiniam pinig\u0173 gr\u0105\u017einimui. Atmetus pra\u0161ym\u0105, \u012fra\u0161oma prie\u017eastis ir klientui prane\u0161amas sprendimas. Papra\u0161ius patikslinti, tvirtinimo u\u017eduotis lieka atvira, kol klausimas i\u0161sprend\u017eiamas. Jei iki kitos per\u017ei\u016bros datos atsakymo n\u0117ra, atsakingas darbuotojas susisiekia su tvirtintoju ir \u012fra\u0161o nauj\u0105 veiksm\u0173 dat\u0105. \u0160\u012f kontrol\u0117s veiksm\u0105 atlieka \u017emogus.<\/p>\n<p>Jei kiekis pakei\u010diamas po sprendimo, i\u0161saugokite ankstesn\u012f sprendim\u0105 ir gaukite nauj\u0105 per\u017ei\u016br\u0105 d\u0117l patikslinto kiekio. Paai\u0161kinkite pakeitim\u0105, kad sand\u0117lis \u017einot\u0173, kuris leidimas taikomas.<\/p>\n<h2>Gautas vienas \u0161viestuvas: tr\u016bkumo nepasl\u0117pkite<\/h2>\n<p>Po pirmos siuntos u\u017epildytas pavyzdys atrodyt\u0173 taip:<\/p>\n<ul>\n<li><strong>Gr\u0105\u017einimas:<\/strong> RR-1048; u\u017esakymas SO-1048; prek\u0117 LAMP-A17.<\/li>\n<li><strong>Pra\u0161oma:<\/strong> 2. <strong>Leista:<\/strong> 2. <strong>Iki \u0161iol gauta:<\/strong> 1.<\/li>\n<li><strong>Patikra:<\/strong> vienas \u0161viestuvas atitinka u\u017esakym\u0105, jo gaubtas pa\u017eeistas; antro \u0161viestuvo siuntoje n\u0117ra.<\/li>\n<li><strong>Tolesnis veiksmas:<\/strong> atsakingas darbuotojas klausia kliento, ar antras \u0161viestuvas siun\u010diamas atskirai, ir nustato kit\u0105 per\u017ei\u016bros dat\u0105.<\/li>\n<\/ul>\n<p>Prekes priimantis darbuotojas palygina jas su leidimu, patikrina naudojam\u0105 serijos ar partijos numer\u012f ir \u012fra\u0161o, k\u0105 i\u0161 ties\u0173 gavo. Nor\u0117dami susieti pristatymo dokument\u0105 arba leistin\u0105 b\u016bkl\u0117s nuotrauk\u0105, atidarykite pat\u012f <strong>fail\u0105<\/strong>, pasirinkite <strong>Modify \u2192 Related Items \u2192 Browse<\/strong>, raskite gr\u0105\u017einimo formos \u012fra\u0161\u0105 ir spauskite <strong>Save<\/strong>. \u017dr. <a href=\"https:\/\/www.folderit.com\/knowledge-base\/associating-files-with-another\/\">susijusi\u0173 element\u0173 vadov\u0105 (angl\u0173 kalba)<\/a>. Vertinantys kolegos turi tur\u0117ti prieig\u0105 ir prie failo, ir prie \u012fra\u0161o.<\/p>\n<p>Atvykus kitai siuntai, gav\u0117jas atnaujina bendr\u0105 gaut\u0105 kiek\u012f ir prideda datuot\u0105 pastab\u0105 su jos \u012frodym\u0173 nuorodomis. Ankstesn\u012f pristatymo dokument\u0105 i\u0161saugokite. Kiekius lygina atsakingas darbuotojas; \u0161iame sprendime \u201eFolderit\u201c neskai\u010diuoja tr\u016bkstamo liku\u010dio. Ne ta prek\u0117, per didelis kiekis ar ne\u012fskaitomas identifikatorius reikalauja u\u017efiksuoti neatitikt\u012f ir paskirti konkret\u0173 sprendim\u0105 priimant\u012f asmen\u012f prie\u0161 tolesnius veiksmus.<\/p>\n<h2>U\u017ebaikite tik tur\u0117dami \u012fvykdymo \u012frodymus<\/h2>\n<p>Apskaita reikiam\u0105 kreditin\u0119 s\u0105skait\u0105 i\u0161ra\u0161o \u012fprastoje apskaitos sistemoje. Sand\u0117lis pakaitin\u0119 prek\u0119 i\u0161siun\u010dia \u012fprastu b\u016bdu. \u012era\u0161ykite kreditin\u0117s s\u0105skaitos ar pakaitin\u0117s siuntos numer\u012f ir susiekite pagrind\u017eiant\u012f dokument\u0105 su gr\u0105\u017einimu. \u201eFolderit\u201c saugo \u012fra\u0161\u0105; \u0161i konfig\u016bracija negr\u0105\u017eina pinig\u0173, neatnaujina atsarg\u0173 ir neu\u017esako transporto.<\/p>\n<p>Prie\u0161 \u012fvesdamas u\u017ebaigimo dat\u0105 atsakingas darbuotojas patikrina:<\/p>\n<ol>\n<li>Leistas ir gautas kiekiai sutampa arba dokumentuota i\u0161imtis paai\u0161kina sutart\u0105 skirtum\u0105.<\/li>\n<li>U\u017efiksuota patikra ir sutartas rezultatas, \u012fskaitant tai, kas bus daroma d\u0117l tr\u016bkstam\u0173 preki\u0173.<\/li>\n<li>Kreditin\u0117 s\u0105skaita ar pakaitin\u0117 siunta pagr\u012fsta dokumentais, o klientas informuotas apie rezultat\u0105.<\/li>\n<\/ol>\n<p>RR-1048 atveju vienas i\u0161 dviej\u0173 leist\u0173 gr\u0105\u017einti \u0161viestuv\u0173 pirmo punkto neatitinka. Neu\u017ebaikite \u012fra\u0161o, kol negausite antro \u0161viestuvo arba tvirtintojas nepatvirtins dokumentuoto pakeisto susitarimo. Nustatykite kito veiksmo dat\u0105, o atvirus gr\u0105\u017einimus per\u017ei\u016br\u0117kite komandos sutartu da\u017enumu.<\/p>\n<p>Prie\u0161 prad\u0117dami naudoti form\u0105 i\u0161bandykite vis\u0105 gr\u0105\u017einim\u0105, dalin\u012f gavim\u0105, atmest\u0105 pra\u0161ym\u0105 ir negaut\u0105 sprendim\u0105 demonstraciniais \u012fra\u0161ais. Papra\u0161ykite pavaduojan\u010dio kolegos rasti naujausi\u0105 leidim\u0105, gavimo \u012frodymus ir kit\u0105 veiksm\u0105. Jeigu situacij\u0105 galima suprasti tik ie\u0161kant ka\u017ekieno pa\u0161to d\u0117\u017eut\u0117je, papildykite \u012fra\u0161\u0105 tr\u016bkstama informacija.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bendras klient\u0173 aptarnavimo, sand\u0117lio ir apskaitos \u012fra\u0161as padeda suderinti kiekius ir u\u017ebaigti gr\u0105\u017einim\u0105 pagal atlikt\u0173 veiksm\u0173 \u012frodymus.<\/p>\n","protected":false},"author":12,"featured_media":102517,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"class_list":["post-102862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-lt"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Preki\u0173 gr\u0105\u017einimo forma: praktinis \u201eFolderit\u201c pavyzdys<\/title>\n<meta name=\"description\" content=\"Sukurkite preki\u0173 gr\u0105\u017einimo form\u0105 \u201eFolderit\u201c: atskirkite pra\u0161om\u0105, leid\u017eiam\u0105 ir gaut\u0105 kiek\u012f, u\u017efiksuokite sprendim\u0105, dalin\u012f gavim\u0105 ir u\u017ebaigimo \u012frodymus.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.folderit.com\/lt\/blog\/kliento-prekiu-grazinimo-forma\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gr\u0105\u017einimo sprendimas, gavimas ir rezultatas viename \u012fra\u0161e\" \/>\n<meta property=\"og:description\" content=\"I\u0161 dviej\u0173 leist\u0173 gr\u0105\u017einti \u0161viestuv\u0173 atkeliauja vienas. Kaip \u012fra\u0161e ai\u0161kiai parodyti tr\u016bkstam\u0105 prek\u0119 ir tolesn\u012f veiksm\u0105?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.folderit.com\/lt\/blog\/kliento-prekiu-grazinimo-forma\/\" \/>\n<meta property=\"og:site_name\" content=\"Document Management System Folderit\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/folderit\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-15T08:00:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-15T08:49:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.folderit.com\/wp-content\/uploads\/2026\/11\/customer-return-lt-cover.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"926\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mari Laatre\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" 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