{"id":73834,"date":"2019-02-21T22:16:59","date_gmt":"2019-02-21T20:16:59","guid":{"rendered":"https:\/\/www.folderit.com\/?page_id=73834"},"modified":"2026-10-30T22:56:45","modified_gmt":"2026-10-30T20:56:45","slug":"sous-traitants","status":"publish","type":"page","link":"https:\/\/www.folderit.com\/fr\/sous-traitants\/","title":{"rendered":"Sous-traitants et prestataires de services"},"content":{"rendered":"\n<style>\n.folderit-providers{max-width:1080px;margin:0 auto;color:#343a40;line-height:1.65;font-size:17px}.folderit-providers *{box-sizing:border-box}.folderit-providers p{margin:0 0 18px}.folderit-providers .fsp-intro{font-size:20px;line-height:1.65;max-width:850px;color:#565e64;margin-bottom:30px}.folderit-providers .fsp-callout{padding:22px 26px;border:1px solid #ebe5d7;border-left:3px solid #d9ba73;border-radius:10px;background:#fcfaf5;margin:0 0 28px}.folderit-providers 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12px;align-items:center;margin-top:7px;font-size:12px}.folderit-providers .fsp-meta:empty{display:none}.folderit-providers .fsp-region{padding:2px 8px;border-radius:4px;background:#f1f3f3;color:#56636a;font-size:11px;letter-spacing:.3px}.folderit-providers .fsp-meta a{color:#725310;text-decoration:underline;text-underline-offset:3px}.folderit-providers .fsp-note{font-size:14px;color:#697177;margin-top:15px}.folderit-providers .fsp-footer{background:#f5f6f6;border-radius:12px;padding:28px 32px;margin:0 0 20px}.folderit-providers .fsp-footer h2{font-size:24px;margin:0 0 12px;line-height:1.35;color:#30363a}.folderit-providers .fsp-footer a{color:#725310;text-underline-offset:3px}.folderit-providers .fsp-footer p:last-child{margin:0}.folderit-providers .fsp-updated{font-size:12px;color:#747d82;margin:0 0 30px}\n@media(max-width:640px){.folderit-providers{font-size:16px}.folderit-providers .fsp-intro{font-size:18px}.folderit-providers .fsp-callout{padding:20px}.folderit-providers .fsp-callout h2{font-size:21px}.folderit-providers .fsp-section h2{font-size:24px}.folderit-providers .fsp-nav{margin-bottom:32px;gap:8px}.folderit-providers .fsp-nav a{font-size:13px;padding:8px 12px}.folderit-providers .fsp-section{margin-bottom:36px}.folderit-providers .fsp-table,.folderit-providers .fsp-table tbody,.folderit-providers .fsp-table tr,.folderit-providers .fsp-table th,.folderit-providers .fsp-table td{display:block;width:100%!important}.folderit-providers .fsp-table thead{display:none}.folderit-providers .fsp-table tbody th{padding:18px 20px 8px;border:0}.folderit-providers .fsp-table td{padding:0 20px 18px;border-bottom:1px solid #e7eaea}.folderit-providers .fsp-table tr:last-child td{border-bottom:0}.folderit-providers .fsp-footer{padding:23px 22px}}\n<\/style>\n<div class=\"folderit-providers\">\n<p class=\"fsp-intro\">Une pr\u00e9sentation claire des prestataires de Folderit : leurs missions et les services concern\u00e9s.<\/p>\n<aside class=\"fsp-callout\" aria-labelledby=\"fsp-privacy-heading\"><span class=\"fsp-eyebrow\">Votre espace de travail Folderit<\/span><h2 id=\"fsp-privacy-heading\">L\u2019analyse d\u2019audience reste sur notre site web<\/h2><p>Google Analytics et Microsoft Advertising sont utilis\u00e9s uniquement sur www.folderit.com. Aucun de ces outils n\u2019est utilis\u00e9 dans l\u2019application Folderit ni ne suit votre activit\u00e9 au sein de votre espace de travail.<\/p><\/aside>\n<p>Nos prestataires remplissent diff\u00e9rents r\u00f4les : certains participent au service de gestion documentaire, d\u2019autres aux communications, \u00e0 la facturation ou \u00e0 notre site public. Nous les avons regroup\u00e9s ci-dessous pour vous aider \u00e0 distinguer leurs missions.<\/p>\n<nav class=\"fsp-nav\" aria-label=\"Cat\u00e9gories de prestataires\"><a href=\"#fsp-application\">Services applicatifs<\/a><a href=\"#fsp-communications\">Communications et facturation<\/a><a href=\"#fsp-website\">Site public uniquement<\/a><a href=\"#fsp-resellers\">Partenaires r\u00e9gionaux<\/a><\/nav>\n<section class=\"fsp-section\" id=\"fsp-application\"><span class=\"fsp-eyebrow\">Gestion documentaire<\/span><h2>Prestataires de l\u2019application<\/h2><p>Ces prestataires contribuent \u00e0 l\u2019h\u00e9bergement des documents, \u00e0 la recherche et \u00e0 l\u2019envoi automatis\u00e9 d\u2019e-mails.<\/p>\n<div class=\"fsp-table-wrap\"><table class=\"fsp-table\"><thead><tr><th scope=\"col\">Prestataire<\/th><th scope=\"col\">Mission<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\"><span class=\"fsp-provider\">Amazon Web Services, Inc.<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">UE<\/span><a href=\"https:\/\/d1.awsstatic.com\/legal\/aws-dpa\/aws-dpa.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es d\u2019Amazon Web Services, Inc. (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Stockage des documents et infrastructure serveur.<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Elasticsearch B.V.<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">UE<\/span><a href=\"https:\/\/www.elastic.co\/pdf\/v100623-0-elastic-customer-dpa.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es d\u2019Elasticsearch B.V. (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Fonctionnalit\u00e9s de recherche.<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Lettermint B.V.<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">UE<\/span><a href=\"https:\/\/lettermint.co\/dpa\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es de Lettermint B.V. (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>E-mails transactionnels, notamment les messages automatis\u00e9s li\u00e9s au compte et les notifications de service.<\/td><\/tr><\/tbody><\/table><\/div>\n<p class=\"fsp-note\">Les prestataires d\u2019envoi d\u2019e-mails traitent les informations n\u00e9cessaires \u00e0 l\u2019acheminement des messages, notamment les adresses des destinataires, le contenu des e-mails et les donn\u00e9es de livraison. Leur r\u00f4le est distinct de celui de l\u2019h\u00e9bergement de votre espace documentaire.<\/p><\/section>\n<section class=\"fsp-section\" id=\"fsp-communications\"><span class=\"fsp-eyebrow\">Garder le contact<\/span><h2>Communications et facturation<\/h2><p>Ces services assurent les communications par e-mail et la facturation des abonnements.<\/p>\n<div class=\"fsp-table-wrap\"><table class=\"fsp-table\"><thead><tr><th scope=\"col\">Prestataire<\/th><th scope=\"col\">Mission<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\"><span class=\"fsp-provider\">Zone Media O\u00dc<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">UE<\/span><\/span><\/th><td>Services de messagerie \u00e9lectronique.<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Mailchimp \/ The Rocket Science Group, LLC<\/span><span class=\"fsp-meta\"><a href=\"https:\/\/mailchimp.com\/legal\/data-processing-addendum\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es de Mailchimp \/ The Rocket Science Group, LLC (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Communications par e-mail avec les clients et lettres d\u2019information.<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Paddle.com Market Limited<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">Royaume-Uni<\/span><a href=\"https:\/\/www.paddle.com\/legal\/data-processing-addendum\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es de Paddle.com Market Limited (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Facturation des abonnements et encaissement des paiements en tant que vendeur officiel.<\/td><\/tr><\/tbody><\/table><\/div><\/section>\n<section class=\"fsp-section\" id=\"fsp-website\"><span class=\"fsp-eyebrow\">www.folderit.com<\/span><h2>Site public uniquement<\/h2><p>Les outils suivants sont utilis\u00e9s sur notre site public. Ils ne sont pas int\u00e9gr\u00e9s \u00e0 l\u2019application Folderit.<\/p>\n<div class=\"fsp-table-wrap\"><table class=\"fsp-table\"><thead><tr><th scope=\"col\">Prestataire<\/th><th scope=\"col\">Mission<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\"><span class=\"fsp-provider\">Google LLC<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">\u00c9tats-Unis<\/span><a href=\"https:\/\/business.safety.google\/adsprocessorterms\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es de Google LLC (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Google Analytics : analyse des visites sur notre site public.<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Microsoft Corporation<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">\u00c9tats-Unis<\/span><a href=\"https:\/\/www.microsoft.com\/licensing\/docs\/view\/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es de Microsoft Corporation (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Microsoft Advertising : publicit\u00e9 et mesure des conversions sur notre site public.<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Zendesk, Inc.<\/span><span class=\"fsp-meta\"><span class=\"fsp-region\">\u00c9tats-Unis<\/span><a href=\"https:\/\/www.zendesk.com\/company\/data-processing-agreement\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Accord de traitement des donn\u00e9es de Zendesk, Inc. (s\u2019ouvre dans un nouvel onglet)\">Accord de traitement des donn\u00e9es \u2197<\/a><\/span><\/th><td>Chat en direct sur notre site public.<\/td><\/tr><\/tbody><\/table><\/div>\n<p class=\"fsp-note\">Si vous nous contactez par le chat du site, les informations fournies dans cette conversation sont trait\u00e9es pour r\u00e9pondre \u00e0 votre demande.<\/p><\/section>\n<section class=\"fsp-section\" id=\"fsp-resellers\"><span class=\"fsp-eyebrow\">Assistance locale<\/span><h2>Partenaires r\u00e9gionaux de vente et d\u2019assistance<\/h2><p>Nous pouvons partager les coordonn\u00e9es et les informations de compte pertinentes avec un revendeur r\u00e9gional qui vous accompagne dans votre relation client, comme expliqu\u00e9 dans notre <a href=\"https:\/\/my.folderit.com\/files\/folderit-privacy-notice.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Notice de confidentialit\u00e9<\/a>.<\/p>\n<div class=\"fsp-table-wrap\"><table class=\"fsp-table\"><thead><tr><th scope=\"col\">Partenaire<\/th><th scope=\"col\">R\u00e9gion<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\"><span class=\"fsp-provider\">BVBA Double-u<\/span><\/th><td>Belgique, Luxembourg et Pays-Bas<\/td><\/tr><tr><th scope=\"row\"><span class=\"fsp-provider\">Adriatica d.o.o.<\/span><\/th><td>Slov\u00e9nie, Croatie, Serbie, Bosnie-Herz\u00e9govine et Mont\u00e9n\u00e9gro<\/td><\/tr><\/tbody><\/table><\/div><\/section>\n<section class=\"fsp-footer\"><h2>Protection des donn\u00e9es et changements de prestataires<\/h2><p>Nous demandons \u00e0 nos sous-traitants des engagements appropri\u00e9s en mati\u00e8re de protection des donn\u00e9es. Les changements de sous-traitants sont g\u00e9r\u00e9s conform\u00e9ment \u00e0 notre <a href=\"https:\/\/my.folderit.com\/files\/folderit-dpa.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Accord de traitement des donn\u00e9es<\/a>.<\/p><p>Pour plus d\u2019informations, consultez notre <a href=\"https:\/\/my.folderit.com\/files\/folderit-privacy-notice.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Notice de confidentialit\u00e9<\/a> ou contactez <a href=\"mailto:privacy@folderit.com\">privacy@folderit.com<\/a>.<\/p><\/section>\n<p class=\"fsp-updated\">Derni\u00e8re mise \u00e0 jour : 15 octobre 2026<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Consultez les sous-traitants et prestataires de Folderit : leurs r\u00f4les, les services concern\u00e9s et la distinction entre le site et 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