{"id":79890,"date":"2026-11-02T11:24:01","date_gmt":"2026-11-02T09:24:01","guid":{"rendered":"https:\/\/www.folderit.com\/?p=79890"},"modified":"2026-11-02T11:24:02","modified_gmt":"2026-11-02T09:24:02","slug":"zahtjevi-odrzavanje-evidencija-opreme","status":"publish","type":"post","link":"https:\/\/www.folderit.com\/bs\/blog\/zahtjevi-odrzavanje-evidencija-opreme\/","title":{"rendered":"Zahtjevi za odr\u017eavanje povezani s evidencijom opreme"},"content":{"rendered":"<style>.folderit-maintenance-guide{font-size:18px;line-height:1.7;color:#333;overflow-wrap:anywhere}.folderit-maintenance-guide p{margin:0 0 1.2em}.main-content .folderit-maintenance-guide h2{font-size:clamp(24px,2.4vw,30px);line-height:1.3;margin:1.8em 0 .75em}.folderit-maintenance-guide li{margin-bottom:.7em}.folderit-maintenance-guide .table-wrap{max-width:100%;overflow-x:auto;margin:1.5em 0}.folderit-maintenance-guide table{width:100%;border-collapse:collapse;font-size:16px;line-height:1.5}.folderit-maintenance-guide th,.folderit-maintenance-guide td{padding:12px;border:1px solid #ddd;text-align:left;vertical-align:top}.folderit-maintenance-guide th{background:#f5f3fb}.folderit-maintenance-guide a{color:#4941a5;text-underline-offset:3px}@media(max-width:600px){.folderit-maintenance-guide{font-size:17px}.folderit-maintenance-guide table{font-size:15px}}@media (min-width:992px) and (max-width:1399px){body:has(.folderit-maintenance-guide) .navbar .navbar-nav a{font-size:16px!important}}<\/style>\n<div class=\"folderit-maintenance-guide\">\n<p>Jedna kartica projektora mo\u017ee imati vi\u0161e zahtjeva za odr\u017eavanje. Svaki treba sa\u010duvati svoj opis kvara, obavljeni posao i razlog zatvaranja. Ako se pri svakom kvaru samo prepi\u0161e posljednja napomena na kartici opreme, gubi se historija pojedina\u010dnih slu\u010dajeva.<\/p>\n<p>U Folderitu zahtjev mo\u017eete napraviti kao eForm zapis i povezati ga s karticom opreme. Zadatak za popunjavanje polja prikuplja naknadne podatke, a odvojeni pregled mo\u017ee potvrditi zavr\u0161etak. Ovo je prijedlog konfiguracije zasnovan na dokumentaciji, a ne cjelovit test u korisni\u010dkom ra\u010dunu. Potrebne obrasce i tokove rada provjerite u <a href=\"https:\/\/www.folderit.com\/bs\/cijene\/\">paketu Tailor<\/a>.<\/p>\n<h2>Kartica opreme ostaje, svaki kvar dobija svoj zapis<\/h2>\n<p><a href=\"https:\/\/www.folderit.com\/blog\/asset-register-form\/\">Evidencija opreme (na engleskom)<\/a> \u010duva oznaku, model, lokaciju, odgovornu osobu i dokumente. Zahtjev opisuje jedan doga\u0111aj. U izmi\u0161ljenom primjeru projektor AS-2030 ima Z-041 zbog prekidanja slike, a kasnije Z-067 zbog o\u0161te\u0107enog priklju\u010dka. Zatvaranje prvog zahtjeva ne rje\u0161ava drugi.<\/p>\n<p>Dolazak tehni\u010dara, naru\u010divanje dijela i zavr\u0161ena popravka razli\u010diti su ishodi. Ako ne\u0161to jo\u0161 nedostaje, navedite prepreku i sljede\u0107u dogovorenu radnju.<\/p>\n<h2>Prikupite podatke koje prijavitelj stvarno zna<\/h2>\n<p>U Admin tools \u2192 Form templates napravite obrazac \u201eZahtjev za odr\u017eavanje\u201c. <a href=\"https:\/\/www.folderit.com\/knowledge-base\/eforms\/\">Uputstvo za eForms (na engleskom)<\/a> obja\u0161njava tipove polja. Po\u010dnite ovim podacima:<\/p>\n<ul>\n<li>Oznaka zahtjeva \u2014 Text; automatsko numerisanje postavlja se zasebno.<\/li>\n<li>Oprema \u2014 Relation iz stvarnog obrasca evidencije opreme.<\/li>\n<li>Oznaka sredstva \u2014 Text, npr. AS-2030, provjerena prema odabranoj kartici.<\/li>\n<li>Datum prijave \u2014 Date; vrijeme i vremenska zona dodatno kao tekst, kada su bitni.<\/li>\n<li>Lokacija pri uo\u010davanju kvara \u2014 Text ili Select.<\/li>\n<li>Simptomi i uticaj na rad \u2014 Textarea, bez zahtjeva da prijavitelj postavi tehni\u010dku dijagnozu.<\/li>\n<li>Tra\u017eeni prioritet \u2014 Select s dogovorenim mogu\u0107nostima.<\/li>\n<li>Prijavitelj \u2014 Folderit User ili odgovaraju\u0107i kontakt ako neko prijavljuje u ime druge osobe.<\/li>\n<li>Prilozi \u2014 korisna fotografija ili izvje\u0161taj u polju File.<\/li>\n<\/ul>\n<p>Obaveznim ozna\u010dite samo neophodne po\u010detne podatke. Dodajte Status, Zadu\u017eenu osobu, Sljede\u0107u provjeru, Obavljeni rad, Dokaze i Rezultat pregleda. Ti naknadni podaci pri otvaranju moraju mo\u0107i ostati prazni.<\/p>\n<p>Statusi mogu biti Novo, Na pregledu, U radu, \u010ceka dijelove, Spremno za pregled i Zatvoreno. U ovom prijedlogu ljudi ih mijenjaju. Odabir zatvorenog statusa sam ne dokazuje da je posao ura\u0111en.<\/p>\n<h2>Odaberite pravu opremu i mjesto \u010duvanja<\/h2>\n<p>U postavci Fetch options from za polje Relation odaberite predlo\u017eak evidencije opreme. Prilikom popunjavanja korisnik otvara Choose an item, pronalazi karticu i potvr\u0111uje je. Birati se mogu zapisi tog tipa obrasca.<\/p>\n<p>Zahtjev napravite u predvi\u0111enoj fascikli za odr\u017eavanje kroz meni uz Upload. Predlo\u017eak nije ograni\u010den samo na tu fasciklu: dostupan je tamo gdje korisnik ima dovoljna prava. U radnom uputstvu jasno navedite odredi\u0161te.<\/p>\n<p>Veza sama ne kopira AS-2030 u tekstualno polje niti garantuje sinhronizaciju budu\u0107ih promjena lokacije i statusa. Provjerite oznaku kori\u0161tenu za pretra\u017eivanje. Lokacija u vrijeme prijave ostaje podatak o tom doga\u0111aju \u010dak i ako se oprema kasnije premjesti.<\/p>\n<h2>Tra\u017eite konkretan izvje\u0161taj o radu<\/h2>\n<p>Koordinator pregleda prijavu i bira stvarnog primaoca zadatka <a href=\"https:\/\/www.folderit.com\/knowledge-base\/fill-fields-workflows\/\">Fill fields (na engleskom)<\/a> u meniju Workflow. Prika\u017eite opremu, simptome, lokaciju i uticaj kao kontekst. Izmjenu dozvolite samo na potrebnim poljima za pra\u0107enje; svako promjenjivo polje mora biti i vidljivo. U napomeni zatra\u017eite izvr\u0161enu radnju, prepreku i sljede\u0107i korak.<\/p>\n<p>Ako zatvaranje zahtijeva odobrenje ili pregled, postavite ga nakon dopune podataka. Ime u polju zadu\u017eene osobe ne dodjeljuje automatski zadatak niti pristup. Primaoce podesite u toku rada. Due by je informativni rok; Timeout je posebna postavka dizajnera automatizacija.<\/p>\n<p>Koristan me\u0111urezultat glasi: \u201eAdapter naru\u010den, \u010deka isporuku, kontaktirati dobavlja\u010da 12. novembra\u201c. Slanje zadatka a\u017eurira zahtjev, ali ne popravlja opremu, ne naru\u010duje dijelove i ne mijenja automatski karticu sredstva.<\/p>\n<h2>Sa\u010duvajte dokaze i nerije\u0161ene slu\u010dajeve<\/h2>\n<p>Prije zatvaranja provjerite rad, autora zapisa i dostupne dokaze. Nedostaju\u0107i dio ili izvje\u0161taj ostavlja narednu radnju. Pogre\u0161no odabranu opremu i oznaku ispravite prije nastavka. Za dvije prijave istog doga\u0111aja koordinator odlu\u010duje koja ostaje aktivna i \u010duva obrazlo\u017eenje; ovaj primjer ne podrazumijeva automatsko prepoznavanje duplikata.<\/p>\n<p><a href=\"https:\/\/assets.publishing.service.gov.uk\/media\/57a08c5940f0b64974001164\/ziken4.pdf#page=222\">Primjer zahtjeva za odr\u017eavanje (PDF) (na engleskom)<\/a><\/p>\n<h2>Prona\u0111ite otvorene zahtjeve i isprobajte tok<\/h2>\n<p>U <a href=\"https:\/\/www.folderit.com\/knowledge-base\/configuring-columns\/\">kolonama fascikle (na engleskom)<\/a> prika\u017eite oznaku, opremu, status, odgovornu osobu i naredni datum. U <a href=\"https:\/\/www.folderit.com\/knowledge-base\/searching\/\">pretra\u017eivanju (na engleskom)<\/a> odaberite obrazac odr\u017eavanja i odgovaraju\u0107e uslove metapodataka. Ta\u010dna tekstualna oznaka AS-2030 poma\u017ee prona\u0107i njegove zahtjeve.<\/p>\n<p>Polje Relation nije isto \u0161to i op\u0107e veze Related items. Filter Has any relations ne pronalazi zahtjev samo zato \u0161to je polje Oprema popunjeno. Koristite oznaku ili namjerno postavite \u017eeljene op\u0107e veze.<\/p>\n<p><a href=\"https:\/\/www.folderit.com\/knowledge-base\/automated-reminders-for-form-records\/\">Podsjetnicima (na engleskom)<\/a> odredite datum, uslove statusa i konkretne primaoce. Provjerite zahtjev koji \u010deka dijelove i zatvoren zahtjev. Podsjetnik ne rezervi\u0161e tehni\u010dara niti mijenja status. Provjerite <a href=\"https:\/\/www.folderit.com\/knowledge-base\/access-permission-levels\/\">prava pristupa (na engleskom)<\/a> za zahtjev i opremu; filteri polja zadatka ne zamjenjuju kontrolu pristupa spremi\u0161tu.<\/p>\n<p>Prije upotrebe isprobajte novu prijavu, pogre\u0161nu opremu, \u010dekanje dijelova, zavr\u0161ni pregled i prekora\u010den rok pra\u0107enja. Za hitne situacije koristite dogovoreni operativni kanal: \u010duvanje obrasca ne garantuje trenutnu reakciju. Za pregled po\u010detnog rje\u0161enja mo\u017eete <a href=\"https:\/\/www.folderit.com\/bs\/kontakti\/\">kontaktirati Folderit<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pove\u017eite zahtjeve za odr\u017eavanje s evidencijom opreme u Folderitu. Zabilje\u017eite kvar, odgovornu osobu, obavljeni rad i dokaze prije zatvaranja zahtjeva.<\/p>\n","protected":false},"author":24,"featured_media":80188,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[993],"tags":[],"class_list":["post-79890","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-bs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zahtjevi za odr\u017eavanje opreme | Folderit<\/title>\n<meta name=\"description\" content=\"Pove\u017eite zahtjeve za odr\u017eavanje s evidencijom opreme u Folderitu. 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